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Information technology MISSION
The mission of Information Technology at the College of Pharmacy is to work in partnership with administration, faculty, researchers, staff and students throughout the College to facilitate their use of technology. We strive to empower users to effectively utilize technology resources by providing a reliable, secure environment and responsive support services.
Objectives:
- Advise, facilitate, and support new technology models to improve the efficiency and productivity of college administration, faculty, researchers, students, and staff.
- Promote a secure environment, protect confidentiality and integrity of data and comply with federal, state and local laws through education and communication.
- Meet or exceed Current Good Manufacturing Practices (cGMP), Current Good Laboratory Practices (cGLP) and follow FDA and DEA regulations in laboratories where applicable.
- Model best practices in the use of technology.
- Provide workstation management services including software installation, critical updates, threat defense, and data protection.
- Maintain and administer servers and systems.
- Manage and serve as a liaison to Information Technology Services for file server space offered to faculty, research groups, and staff.
- Offer technical support to faculty, staff and students with their computing devices through an on-site comprehensive helpdesk.
- Provide purchasing support and consultation for new computing devices.
- Provide on-site user support, order supplies, and serve as a liaison to ITS for the Pharmacy Instructional Technology Center (ITC).
- Facilitate the design, creation maintenance, and oversight of all collegiate web sites.
- Provide consultation or support for vended applications.
- Provide consultation for in-house applications which may include design, development, and implementation.
- Maintain all College classroom technology equipment.
- Research, explore, and promote information technologies.
- Provide leadership in technology policy development within the college and assure collegiate compliance.
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